Privacy Policy

Introduction

Downtown Orthodontics (“we,” “us,” or “Downtown Orthodontics”) is committed to protecting the privacy of visitors to our website. This privacy policy, effective May 1, 2024, outlines the types of information we may collect from registered users and visitors (“you”), as well as how we may use and safeguard that information. This policy applies solely to information collected by Downtown Orthodontics. It does not extend to the practices of companies we do not control or individuals not affiliated with Downtown Orthodontics. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Information We Collect and How We Use It

Personally Identifiable Information:

You may choose to provide personally identifiable information, such as your name, contact details, account preferences, and computer information. We may use this information to:

  • Provide the products or services you request.
  • Send you relevant information about our services, products, or Terms of Service (unless you opt out).
  • Protect our rights and property, and those of our users and others.

 

We will not sell or rent your personally identifiable information to third parties without your consent. We take measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Other Information:

We may also collect non-personally identifiable information, such as your computer’s domain name and IP address. This information is used in aggregate for technical administration, research, marketing, and customer service purposes.

Cookies:

We use cookies to store data on your computer. These cookies may be linked to personal information stored on our servers. You can adjust your browser settings to disable cookies, but this may limit your ability to use certain features of our website.

Data Storage:

Your data may be stored on servers maintained by third-party hosting providers under contract with us.

Your Privacy Responsibilities:

To help protect your privacy:

  • Keep your user ID and password confidential.
  • Log out of our website when you are finished.
  • Protect your computer with anti-malware software.

Notice to European Union Users:

Our operations are primarily based in Canada. If you provide information to us, it will be transferred from the European Union (EU) to Canada. By using our website and providing your information, you consent to this transfer and the storage and use of your data as described in this policy.

Children's Privacy:

Our website and services are not intended for children under 13 years of age. We do not knowingly collect information from children.

Changes to this Policy:

We may update this privacy policy as needed to comply with legal requirements or reflect changes in our business practices. We will make reasonable efforts to notify you of any material changes via email.

Questions or Comments:

If you have any questions or comments about this privacy policy, please contact us through the channels provided on our contact page.

Request an Appointment

Please complete the following form and our patient coordinator will follow up with you shortly to schedule your appointment. Alternatively, call us at (604) 662-3290 to schedule your appointment.

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